Modernization Hub

Crash

Enhanced Definition

A crash, in the mainframe context, refers to the unexpected and uncontrolled termination of a z/OS operating system, a specific subsystem (like CICS or DB2), or a critical application. It signifies a failure from which the affected component cannot recover gracefully, typically requiring a restart or an Initial Program Load (IPL) to restore functionality.

Key Characteristics

    • Unexpected Termination: Occurs without a planned shutdown, often due to unhandled exceptions, software bugs, hardware malfunctions, or severe resource contention.
    • Loss of Service: Results in the immediate unavailability of the crashed system, subsystem, or application, impacting users and dependent processes.
    • Diagnostic Data Generation: Typically triggers the creation of diagnostic artifacts such as SVC dumps, stand-alone dumps, SYSLOG entries, and LOGREC records to aid in problem determination.
    • Recovery Requirement: Necessitates a restart process, which could range from restarting a single address space to performing a full IPL of the z/OS LPAR.
    • Potential Data Integrity Issues: While z/OS and its subsystems are designed for resilience, severe crashes can sometimes lead to data integrity concerns, requiring recovery procedures (e.g., DB2 recovery logs).

Use Cases

    • z/OS Operating System Crash: A critical error within the z/OS kernel or a core component leads to a system-wide halt, requiring a full IPL of the Logical Partition (LPAR).
    • CICS Region Crash: An application abend (abnormal end) or an internal CICS error becomes unrecoverable, causing the entire CICS Transaction Server region to terminate.
    • DB2 Subsystem Crash: A severe error within the DB2 DBM1 address space or a related component causes the DB2 subsystem to stop, necessitating a restart and potentially a data recovery process.
    • IMS Control Region Crash: An unhandled exception or resource issue within the IMS Control Region leads to its termination, affecting all dependent message processing regions (MPRs) and batch message processing (BMP) jobs.
    • Hardware-Related Crash: A failure of underlying hardware (e.g., CPU, memory, I/O channel, storage controller) can propagate and cause a z/OS or subsystem crash.

Related Concepts

A crash is a critical event that directly impacts High Availability and Disaster Recovery strategies. It necessitates the use of Monitoring Tools for early detection and Problem Determination techniques (using dumps and logs) for root cause analysis. The recovery process often involves an IPL or a subsystem restart, and in a Sysplex environment, other members might take over workloads if configured for Workload Manager (WLM) and Automatic Restart Management (ARM). Crashes highlight the importance of Backup and Recovery procedures, especially for critical data managed by DB2 or IMS.

Best Practices:
  • Proactive Monitoring: Implement robust z/OS and subsystem monitoring (e.g., OMEGAMON, RMF) to detect unusual activity, resource exhaustion, or potential precursors to a crash.
  • Regular Maintenance and Patching: Apply PTFs (Program Temporary Fixes) and APARs (Authorized Program Analysis Reports) regularly to address known software defects that could lead to crashes.
  • Automated Dump Capture and Analysis: Ensure SVC dump and stand-alone dump capture is properly configured and that procedures are in place for prompt analysis using tools like IPCS (Interactive Problem Control System).
  • High Availability Configurations: Utilize Sysplex and GDPS (Geographically Dispersed Parallel Sysplex) technologies to provide redundancy and rapid recovery capabilities, minimizing the impact of a single point of failure.
  • Root Cause Analysis (RCA): After any crash, perform a thorough RCA to identify the underlying cause and implement preventative measures to avoid recurrence, including code fixes, configuration changes, or hardware upgrades.

Related Products

Related Vendors

IBM

646 products

Related Categories

Operating System

154 products