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Product Overview

The core architecture of DP Manager is built around the CICS environment, with several key components working together to provide comprehensive IT management capabilities. The CICS Interface serves as the primary point of interaction, handling user requests and presenting information through CICS transactions. The Inventory Manager is responsible for managing hardware and software inventories, storing data in VSAM datasets.

The Problem Reporter facilitates the logging, tracking, and resolution of IT-related issues, while the Change Request Processor manages the change management workflow. Communication between these components occurs via CICS internal mechanisms, including transient data queues and shared memory. For example, when a user enters the `HIT` transaction, the CICS Interface passes the request to the Inventory Manager, which retrieves the hardware data from the VSAM datasets.

Security is managed through CICS, with user authentication and access control based on CICS security configurations. All actions are logged through CICS, providing a comprehensive audit trail. This architecture ensures efficient and reliable operation within the mainframe environment.

Unlike some competitors, DP Manager is specifically designed for CICS, providing a streamlined experience.

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