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Tivoli Business Service Manager

IBM Not Supported z/OS
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Product Overview

The architecture of Tivoli Business Service Manager (TBSM) comprised several key components: the TBSM server, a database (typically DB2 or Oracle), the Tivoli Event Pump, and various adapters for data source integration. The TBSM server processed data and presented it through a web-based user interface. The Tivoli Event Pump received event data from monitoring tools.

Adapters facilitated integration with data sources, using protocols like SOAP and XML. Communication between components relied on SOAP, XML, and database connections. The TBSM server used a database to store configuration data, service models, and historical status information.

Ports 80 and 443 were commonly used for web-based access. Competing products like Dynatrace and AppDynamics feature more modern, microservices-based architectures. TBSM's architecture, while functional, lacks the scalability and flexibility of these alternatives.

Migration to a modern platform is recommended.

Frequently Asked Questions

What is the primary function of Tivoli Business Service Manager?

Tivoli Business Service Manager (TBSM) provides a consolidated view of business services and their underlying IT infrastructure. It aggregates data from various monitoring tools to present a unified dashboard.

How does TBSM represent the relationship between IT components and business services?

TBSM uses service models to represent the relationships between IT components and business services. These models define how the health and status of underlying components impact the overall service.

With what monitoring tools does TBSM integrate?

TBSM integrates with various monitoring tools, such as Tivoli Monitoring, Netcool, and other third-party systems, to collect data about the status of IT resources.

How does TBSM receive event data?

TBSM uses the Tivoli Event Pump to receive event data from various sources. This data is then processed and used to update the status of business services.

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