What is the primary function of Tivoli Business Service Manager?
Tivoli Business Service Manager (TBSM) provides a consolidated view of business services and their underlying IT infrastructure. It aggregates data from various monitoring tools to present a unified dashboard.
How does TBSM represent the relationship between IT components and business services?
TBSM uses service models to represent the relationships between IT components and business services. These models define how the health and status of underlying components impact the overall service.
With what monitoring tools does TBSM integrate?
TBSM integrates with various monitoring tools, such as Tivoli Monitoring, Netcool, and other third-party systems, to collect data about the status of IT resources.
How does TBSM receive event data?
TBSM uses the Tivoli Event Pump to receive event data from various sources. This data is then processed and used to update the status of business services.